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How to choose correct size? 1.Measure yourfoot lengthas thesize chart. 2.Find the ''EUR/ChinaSize'' from the size chart by your foot length 3.Please do not measure the insole length,it is different from the foot length. Note: 1.Measurements are the maximum size,please allow error about ± 5MM.Compare the size chart with your feet length carefully before ordering. 2.Please according to our size chart to choose the most appropriate sizeThis is very important,thank you for your understanding and cooperation you have a happy shopping 3.If you do not knowhow to choose correct sizeor have any questions about this product,pleasecontact us,we will give you satisfactory answers as fast. We take great care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to receive it, if it is broken or damaged, you can make a record with the carrier. At the same time, you can take a photo and send to us, we will soe the problem for you at the first time. Shipping by China Post Air Mail, usually need about 15-60 business days (Brazil 90 days) arrive. If you need the items urgent, please choose shipping methodEMS/DHL for freeand pay extra shipping cost (shipping time 5-7 working days). It is very fast. So welcome to my store to find the items that you liking. 1. If the item is defective, please notify us within 7 receive. Do not open dispute without communication. 2. If you are not satisfied when you receive your item, please return it within 15 days for a replacement or money back. Please contact our after service staff before return it. 3. If there has quality problem ,please take picture for us.We will resoe it for you within 24 hours . 4. If you cant receive the package within 60 days ,we will return your money (Brazil 90 days). 1. If you are satisfied with our products and service, Please leave us a 5 starsfeedback. 2. If you have any problems or question regarding your transaction please contact us before leaving any type of feedback. 3. All emails will be answered within 24 hours,If you do not receive our reply, please kindly re-send your email or complaint to our manager.